1. Introduction & Acceptance of Terms
1.1. These Terms of Service (“Terms”) govern your access to and use of FIWE Media’s services, including our websites, applications, and platforms (collectively, the “Services”). FIWE Media is a division of FIWE Ventures Inc.
1.2. By using our Services, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree, you may not use our Services.
1.3. We may update these Terms from time to time. Material changes will be communicated via email or posted on our website. Continued use of our Services after updates constitutes your acceptance of the revised Terms.
2. Definitions
“We”, “Our”, “Us” — FIWE Ventures Inc., operating as FIWE Media. “Client”, “You” — Any individual or entity using our Services. “Services” — Graphic design, website design, printing, branding, marketing, domain registration, hosting, and related creative services offered by FIWE Media.
3. Eligibility & Account Responsibility
3.1. You must be at least 18 years old to use our Services.
3.2. You are responsible for maintaining the confidentiality of your account and password and accept responsibility for all activities under your account.
3.3. You agree not to use our Services for unlawful purposes or in violation of any laws in your jurisdiction.
4. Services & Engagement
4.1. All services are subject to a written agreement, proposal, or order confirmation.
4.2. Work will commence once a deposit or full payment is received (unless otherwise agreed in writing).
4.3. Timelines provided are estimates and may vary due to revisions, client delays, or unforeseen circumstances.
5. Pricing, Payment, & Refunds
5.1. All prices are in Canadian dollars (CAD) unless otherwise stated.
5.2. Deposits are non-refundable unless otherwise specified in writing.
5.3. Outstanding balances are due upon delivery of the final work.
5.4. Late payments may incur interest charges of 2% per month.
5.5. Refunds are only issued if a project is canceled before any work has started. No refunds are provided once services have been delivered.
6. Content & Intellectual Property
6.1. You retain ownership of any content you submit, post, or display (“Your Content”).
6.2. By submitting Your Content, you grant us a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, reproduce, adapt, modify, publish, and display Your Content for the purpose of providing the Services.
6.3. All creative works produced by FIWE Media remain our property until full payment is received. Upon payment, you receive rights to use the deliverables for the agreed purpose.
6.4. FIWE Media retains the right to display completed work in portfolios, websites, and marketing materials unless a confidentiality agreement is in place.
6.5. You agree not to post or transmit unlawful, harmful, defamatory, obscene, or otherwise objectionable content through our Services.
7. Website & Hosting Services
7.1. Hosting and domain registration services are provided under separate hosting agreements and terms.
7.2. We are not liable for outages, third-party service disruptions, or losses caused by external providers.
8. Limitation of Liability
8.1. FIWE Media shall not be liable for any indirect, incidental, or consequential damages, including loss of profits, data, or goodwill, resulting from:
(i) your use or inability to use our Services; (ii) any conduct or content of any third party; or (iii) unauthorized access to or alteration of your data. 8.2. Our total liability shall not exceed the amount paid for the specific service.
9. Indemnification
You agree to indemnify and hold harmless FIWE Media, FIWE Ventures Inc., and its affiliates against any claims, damages, or expenses arising from your use of our Services or your violation of these Terms.
10. Privacy
We collect, use, and store your personal information in accordance with our Privacy Policy, which forms part of these Terms. Please review it for details on how we handle your data.
11. Termination
11.1. We may suspend or terminate your access to our Services immediately, without prior notice, for any reason, including breach of these Terms.
11.2. Upon termination, your right to use our Services will cease, and you must immediately stop all use.
12. Governing Law
These Terms are governed by the laws of the Province of Ontario and applicable Canadian federal laws.
13. Contact Us
For any questions about these terms, please contact us at: info@fiwemedia.com.
By using our services, you agree to these Terms of Service.
Thank you for choosing FIWE Media!
Last Updated: August 11, 2025